Terms of Service

Last Updated: 01/01/2025

Welcome to Clarévo! These Terms of Service ("Terms") govern your use of our website (clarevo.store) and any purchases made through it. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. General Information

Clarévo (“Company,” “we,” “us,” or “our”) operates clarevo.store and provides skincare products, including our Deep Cleansing Boryeong Mud Mask. These Terms apply to all users of our website, including browsers, customers, and merchants.

2. Eligibility & Account Use

• You must be at least 18 years old to use our site or make a purchase. By using our site, you confirm that you meet this requirement.

• You are responsible for ensuring the accuracy of your account information, including your email and shipping address.

• We reserve the right to refuse service, cancel orders, or limit quantities at our sole discretion.

3. Orders & Payments

• All prices on our website are listed in USD and are subject to change without notice.

• We accept major credit cards, PayPal, and other payment methods listed at checkout.

• Orders are processed within standard shipping timelines. We are not responsible for delays caused by external factors (e.g., postal service disruptions).

• We reserve the right to cancel any order for any reason, including suspected fraud or pricing errors.

4. Returns & Refunds

• Due to the nature of skincare products, we do not accept returns for opened or used items.

• If your item arrives damaged or defective, please contact info@clarevo.store within 7 days of delivery for a replacement or refund.

• Refunds are processed within 5-10 business days after approval.

5. Shipping & Delivery

• We ship within the U.S. and to select international locations.

• Standard shipping times vary based on location. Estimated delivery times will be provided at checkout.

• We are not responsible for lost, stolen, or delayed packages once they have been shipped.

6. Intellectual Property

• All content on clarevo.store, including text, images, and branding, is the property of Clarévo and is protected by copyright and trademark laws.

• You may not use, copy, or distribute our content without written permission.

7. Limitation of Liability

• Clarévo is not responsible for any skin reactions or adverse effects from using our products. Always perform a patch test before use.

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our site or products.

8. Privacy Policy

• Your use of our website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal data.

9. Changes to Terms

• We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting.

• Continued use of our site after modifications means you accept the updated Terms.

10. Contact Information

For any questions about these Terms, please contact us at info@clarevo.store.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms.